Payment Policy
This Payment Policy describes the payment methods accepted on trekova.store and how your payment information is handled.
Accepted Payment Methods
Trekova accepts the following payment methods:
- PayPal: Accepted at checkout.
- Venmo: Accepted at checkout for US customers.
Payment Security
All payment transactions on trekova.store are processed on SSL-encrypted, secure pages. Trekova does not store your payment details on our servers. Payment data is handled directly by PayPal and Venmo, which maintain PCI DSS compliance and industry-standard security protocols.
Pricing and Full Disclosure
All prices on trekova.store are listed in US Dollars (USD). The full cost of your order, including the product price and the $7.00 flat rate shipping fee, will be clearly displayed at checkout before you complete your purchase. No hidden fees will be added after checkout.
Order Authorization
By completing a purchase, you authorize Trekova to charge the full order amount to your selected payment method. Payment is collected at the time of purchase, not at the time of shipment.
Payment Disputes
If you believe you have been incorrectly charged, please contact us at support@trekova.store before initiating a chargeback or dispute with your payment provider. We will work to resolve the issue promptly during business hours.
Contact Information
Business Name: Trekova
Business Address: 74-5602 Alapa St, Kailua Kona, Hawaii 96740, United States
Business Email: support@trekova.store
Business Hours: 9:00 AM to 6:00 PM EST, Monday through Friday
Live Chat: Available 24/7