Terms of Service
These Terms of Service govern your use of trekova.store and any purchases you make through our website. By accessing or using our website, you agree to be bound by these terms. If you do not agree to these terms, please do not use our website.
Effective Date: August 27, 2026
1. Use of Our Website
You must be at least 18 years of age to place an order on trekova.store. You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You may not use our website to engage in fraudulent, harmful, or illegal activity.
2. Products and Pricing
Products displayed on our website are subject to availability. We reserve the right to discontinue products or update product information at any time.
Prices are displayed in US dollars (USD) and may change without prior notice. We make reasonable efforts to ensure that product descriptions, specifications, images, and pricing information are accurate and current.
If a pricing or product information error occurs, we reserve the right to correct the error and, where necessary, cancel the affected order and issue a full refund.
3. Orders and Payment
By placing an order, you confirm that the information you provide is accurate and that you are authorized to use the selected payment method.
We currently accept:
- PayPal
- Venmo
An order is confirmed after successful payment processing. We reserve the right to cancel an order when necessary, including in cases involving incorrect pricing, product availability issues, suspected fraud, or inaccurate order information. If we cancel an order after payment has been received, the applicable amount will be refunded.
For additional information, please review our Payment Policy.
4. Shipping
We currently ship orders throughout the United States.
Shipping costs, order processing times, estimated delivery times, tracking information, and procedures for delivery issues are described in our Shipping Policy.
Estimated delivery dates are provided for guidance and may be affected by circumstances outside our control, including carrier delays, severe weather, transportation disruptions, or other unforeseen events.
5. Returns and Refunds
Our return eligibility requirements, return period, refund procedures, and applicable return shipping costs are described in our Return and Refund Policy.
Please review the Return and Refund Policy before requesting a return.
6. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
7. Intellectual Property
All content on trekova.store, including text, images, logos, graphics, product information, and other materials, is owned by Trekova or used with permission from its respective owners.
You may not reproduce, distribute, modify, publish, or create derivative works from our website content without prior written permission, except where permitted by applicable law.
8. Website Information
We make reasonable efforts to keep information on our website accurate and up to date. However, occasional errors, omissions, or inaccuracies may occur.
We reserve the right to correct errors, update information, or modify website content when necessary.
9. Limitation of Liability
To the maximum extent permitted by applicable law, Trekova shall not be liable for indirect, incidental, special, consequential, or similar damages arising from your use of our website or products.
Nothing in these Terms limits any rights or remedies that cannot legally be excluded or limited under applicable law.
10. Governing Law
These Terms of Service are governed by the laws of the State of Hawaii, United States, without regard to conflict-of-law principles.
Any disputes arising from these Terms or your use of the website shall be handled in accordance with applicable law and the appropriate courts located in Hawaii, unless otherwise required by law.
11. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, website, or applicable legal requirements.
Any changes will be posted on this page with an updated effective date.
12. Contact Information
Business Name: Trekova
Business Address: 74-5602 Alapa St, Kailua Kona, Hawaii 96740, United States
Business Email: support@trekova.store
Business Hours: 9:00 AM to 6:00 PM Eastern Time, Monday through Friday
Live Chat: Available 24/7
For questions regarding orders, products, shipping, returns, payments, or these Terms of Service, please contact us using the information above.